Refund Policy

Unless provided for under these Terms and Conditions, no cancellations or changes to orders will be accepted. Goods can only be returned in accordance with our returns policy. The returns policy forms part of Stirlings Performance Steels’ Terms and Conditions.

Goods processed to the customer’s specification are not returnable. Other goods may be returned within 14 working days of their delivery in their original and undamaged condition and if authorised in writing by Stirlings. However, freight and associated charges will be charged to the customer. We reserve the right to charge a handling and re-stocking fee of up to 25% of the sale price of the goods returned.

Where we reject or cancel your order under our Terms and Conditions, we will refund the price of the goods to you. It is a condition of Visa, MasterCard and other forms of credit card that refunds be processed on the same card as the original payment was made in order to minimise the possibility of fraudulent activity on cards.


Western Australia
Cnr North Lake Road
and Sobek Pass,
Bibra Lake, WA, 6163

Ph:+61 8 9366 6700
1041 Beaudesert Road,
QLD, 4108

Ph:+61 7 5631 0300
8 Lampton Ave,
Derwent Park,
TAS, 7009

Ph:+61 3 6277 6100
46-52 Rimfire Drive,
Hallam, VIC 3803
Contact: +61 3 8783 8888 





New South Wales
Contact: 0422 408 485 


South Australia
Contact: 0458 010 191 


Northern Territory
Contact: 0458 010 191

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